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Visitor Policy

Updated 3/11/2022

For the safety of all during the COVID-19 pandemic, St. Luke’s is limiting visitors. We will continue to closely monitor disease in our region and community, and we may adjust this policy.

Inpatient, Emergency Department and Surgical Patient Visitor Policy

Confirmed or Suspected COVID-19-Positive Patients

No visitors are allowed for adult patients with confirmed or suspected COVID-19 until the patient is no longer in isolation (no longer contagious). Rare exceptions may be made if mutually agreed to by the patient’s physician and nurse manager, on an invitation-only basis (for example: patients at end-of-life, vulnerable adults needing help with communication or decision making).

Visitor exceptions include:

  • Labor and delivery: One adult support person. If the patient has a certified doula, the certified doula will be allowed if not suspected or confirmed COVID-19 positive.
  • Pediatric: Up to two parents/guardians.
  • End-of-life: Up to two visitors* at a time, maximum of 4 per day.

Patients Without COVID-19

For patients who do not have confirmed or suspected COVID-19 or who had COVID-19 and are out of isolation, the following visitor rules apply to each patient category. See Visitor Requirements for Inpatient, Emergency Department and Surgical Patients for further important details.

  • Adult, including Hospice (not end-of-life): Two visitors* at a time, 6 am to 8:30 pm. (Note: The care team can approve a family member visiting outside of these hours if they feel it would benefit the patient’s health and safety.)
  • 8 West/Inpatient Rehab: Two visitors* per day, Monday – Friday, 3:30-8:30 pm; Saturday and Sunday, 12:30-8:30 pm. (Note: The care team can approve a family member visiting outside of these hours if they feel it would benefit the patient’s health and safety.)
  • Mental Health: No visitors are allowed due to challenges with social distancing on the unit.
  • Emergency Department: Two adult visitors.
  • Labor and delivery: One adult support person and one visitor; neither can be suspected or confirmed COVID-19 positive. (Visitor can be a minor if accompanied by the one adult support person.) If the patient has a certified doula, the certified doula will also be allowed if not suspected or confirmed COVID-19 positive.
  • Pediatric: Up to two parents/guardians.
  • Critically unstable: Two visitors* at a time.
  • Surgical & Procedural Care (Building A, Mariner Medical Clinic, Pavilion Surgery Center): Two visitors*, 5:30 am to 8:30 pm.
  • End-of-life No restrictions on number of visitors*.

*A minor is allowed to be a visitor if accompanied by an adult (who also counts as a visitor).

In addition, patients with disabilities that may include, but not be limited to, altered mental status, physical, intellectual or cognitive disability, communication barriers or behavioral concerns, who need assistance due to the specifics of their disability, may have one designated support person with them to support their disability-related needs in any St. Luke’s location. St. Luke’s will provide reasonable accommodations for individuals with disabilities.

Verified clergy/spiritual leaders may visit inpatients, and St. Luke’s chaplains are also available to support patients and families.

Note: A patient’s clinical status and care location may change during the course of their stay, which may affect whether visitors are allowed, visiting hours, etc. If you are unsure of your loved one’s clinical status, ask a healthcare provider.

Visitor Requirements for Inpatient, Emergency Department and Surgical Patients

All visitors must:

  • Not have any COVID-19 symptoms.
  • Not be awaiting a COVID-19 test result or have tested positive for COVID-19 in the past 10 days.
  • Not have been asked to quarantine because of potential exposure to COVID-19.
  • Not have had a close contact with someone who tested positive in the past 10 days, unless the visitor is fully vaccinated.
  • Agree to properly wear a medical-grade mask (supplied by St. Luke’s) over their nose and mouth during their entire visit.
  • Stay with the patient during their entire visit, except to use on-campus amenities as needed (i.e. Blue Waves Café, restroom).
  • Agree to leave immediately if they fail to comply with these rules.
  • Inform facility staff when they leave campus, so staff know if they may allow any new visitors for that same patient.

Visitors may leave and return the same day, as long as the patient is not exceeding the allowed number of visitors at that time. Visitors will be screened each time they enter the building.

Clinic/Outpatient Visitor Policy

There is no limit on the number of visitors. All visitors must:

  • Not have any COVID-19 symptoms.
  • Not be awaiting a COVID-19 test result or have tested positive for COVID-19 in the past 10 days.
  • Not have been asked to quarantine because of potential exposure to COVID-19.
  • Not have had a close contact with someone who tested positive in the past 10 days, unless the visitor is fully vaccinated.
  • Agree to properly wear a mask over their nose and mouth during their entire visit
  • Agree to leave immediately if they fail to comply with these rules.

Note: Overnight visitors for Sleep Lab patients are required to follow Visitor Requirements for Inpatient, Emergency Department and Surgical Patients.