St. Luke's Outreach Laboratory Services
St. Luke’s Laboratory strives for excellence in serving the people of our region, whenever the need for laboratory testing occurs.
St. Luke’s Laboratory is committed to providing the highest level of quality and service to our patients and other customers. We believe that quality and service mean:
- Doing the right thing first and doing it well.
- Continuously striving for improvement in all that we do.
- Working together as a team for our common purpose: patient care, patient safety, and customer satisfaction.
- Providing a healthy work environment in which each individual is respected and recognized as an important member of the health care team.
- Identifying our customers’ expectations and meeting or exceeding those expectations.
- Listening to our customers and using their suggestions to improve our quality and service.
- Preventing and reducing laboratory errors.
- Improving health outcomes for our patients.
Our commitment to quality and service is ongoing as we continuously strive to improve all we do as individuals and collectively as St. Luke’s Laboratory.
St. Luke’s professional staff of board-certified pathologists, technologists and support personnel are highly trained and dedicated to putting the patient first and meeting the needs of our customers. We offer excellent clinical consultation as well as assistance in client problem solving.
St. Luke’s Laboratory benefits health care providers and their patients by:
- Providing access to STAT and routine testing 24 hours a day, seven days a week.
- Implementing clinically relevant test menus specific to the needs of the community and providers.
- Offering personalized customer service with consultative support from local pathologists and laboratory professionals.
- Providing up-to-date test menus and test methodologies.
- Providing consistent laboratory testing for regional patients.
- Keeping local dollars in the region.
Our Primary Reference Laboratory
St. Luke’s Laboratory utilizes Mayo Medical Laboratories for its esoteric testing needs. Mayo Medical Laboratories, the reference laboratory for Mayo Clinic, is a distinctive leader in the field of esoteric testing and offers consultations with its physicians and scientists. This collaboration strengthens our efforts to provide exceptional laboratory services and patient care to the region we serve.