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Understand Your Immediate Care Options at St. Lukes

Category: Health Stories
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Your Immediate Care Options at St. Luke’s

Primary Care

When you’re feeling unwell or have any health concerns, your primary care provider should be your first line of contact. At St. Luke’s, this provider will work with other healthcare professionals, referring you to specialists who can address your specific needs. A same-day appointment may be available if you’re experiencing an acute injury or illness.

Contact your primary care provider to address the following concerns:

  • Preventative care
  • Follow-up care
  • Prescriptions/medication management
  • Immunizations/flu shots
  • Anxiety/depression
  • Chronic disease management

When you're in need of immediate medical attention, but your primary care provider is unavailable, it's important for you to know what your same-day treatment options are. For those seeking same-day treatment, St. Luke’s is here to care for you.

eCare

St. Luke’s eCare provides convenient, online appointments for minor health concerns, without having to visit a clinic. After filling out a health questionnaire, you’ll receive your diagnosis and treatment plan within an hour during regular clinic hours (7 am to 8 pm). Online visits are available to the public and cost $30. If you are not contacted within an hour of submitting your questionnaire, your visit will be free.

You can use eCare for the diagnosis and treatment of minor health concerns such as:

  • Cold and flu symptoms
  • Urinary tract infections (female)
  • Pink eye
  • Earache
  • Minor rashes
  • Tick bites
  • Dermatologic concerns
  • Shingles
  • Allergies/hay fever

Q Care

Another quick option for addressing minor health concerns are St Luke’s Q Care Express Clinics. At these clinics, you are able to receive same-day treatment without an appointment when experiencing an injury or illness.

Q Care can treat minor health concerns such as:

  • Cold and flu symptoms
  • Upper respiratory infections
  • Earache
  • Minor rashes
  • Sore throat
  • Urinary tract infections (female)
  • Pink eye
  • Shingles
  • Tick Bites
  • Allergies/hay fever

However, Q Care cannot treat the following:

  • Vomiting
  • Broken bones
  • Unimproved illnesses
  • Injuries requiring stitches
  • Sexually transmitted diseases (STDs)
  • Dental issues

Urgent Care

If you experience a minor medical emergency, St. Luke’s Urgent Care is available. Urgent care does not replace your primary care provider or a visit to the emergency room. However, it can offer an alternative when you can’t wait to see your primary care provider, but don’t require emergency medical attention.

Urgent care can be used for the following minor medical emergencies:

  • Broken bones, sprains, and strains
  • Minor cuts, burns, and bruises
  • Vomiting and stomach flu
  • Injuries requiring stitches
  • Cold and flu symptoms
  • Upper respiratory infections
  • Sore throat
  • Earache
  • Urinary tract infections (both male and female)
  • Pink eye
  • Minor rashes
  • Shingles

Emergency & Trauma Care

St. Luke’s Regional Trauma Center is available 24 hours a day to treat critical injuries and life-threatening illnesses. Our team of skilled emergency and trauma care professionals are fully equipped with life-saving technology for treatment and surgery. Our extended emergency medical team includes first responders, paramedics, firefighters, law enforcement and emergency medical professionals.

Call 911 immediately if you or a loved one are experiencing symptoms of a medical emergency, such as:

  • Fainting
  • Sudden difficulty breathing
  • Pressure or pain in the chest
  • Blurry vision
  • Confusion and/or unusual mood swings
  • Severe bleeding
  • Coughing up blood
  • Difficulty speaking
  • Continuous vomiting or diarrhea
  • Suicidal thoughts
  • Other serious injuries

In addition to emergency medical services, we offer post-hospital support for patients and their families.

Immediate Care in Duluth

At St. Luke's, our team of medical staff provides high-quality, compassionate care to people in northeastern Minnesota, northwestern Wisconsin and the Upper Peninsula of Michigan. To learn more about our immediate care services or schedule an appointment, visit our website or give us a call at (218) 249-4000.

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