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St. Luke’s reputation in the community and region is reflected in our mission to put patients first.


John Strange and Dale Moe, St. Luke’s

In 2011, we conducted a region-wide review to better understand how St. Luke’s impacts the people of our region. Survey results verified that St. Luke’s is important to the health care of our region, that St. Luke’s mission is meaningful to the people who receive our services, and that our patients believe in our promise to put them first.

The patient experience

Staying true to our mission means always looking at ways to improve the patient experience. In 2011, we launched Perspectives Dining, a new inpatient food service program, and transformed how we provide birthing and pediatric care services. We also added new technologies, including the minimally invasive da Vinci® Surgical System which reduces pain and shortens recovery time.

Quality standards

Our focus on quality is present in everything we do, from our existing services to new clinics and specialty areas. In 2011, The Joint Commission, the nation's premier health care standards-setting accrediting organization, once again reaccredited St. Luke’s and St. Luke’s Home Care for achieving compliance standards.

Exceptional staff

As always, meeting our patients’ expectations and satisfying quality standards would not be possible without our amazing team. From the Bay Area Medical Clinic staff in Silver Bay, Minnesota, to the Chequamegon Clinic staff in Ashland, Wisconsin; from the nurses who care for patients at the emergency department, in the intensive care unit and in their homes, to the physical therapists who help patients regain their strength so they can rejoin their families, our staff live St. Luke’s mission every day. This is the St. Luke’s we know.

Sincerely,

John Strange
President and CEO

Dale Moe
Board Chair


Our Mission

The Patient
Above All Else

Our Values

The patient comes first.
Quality is our expectation.
People make it happen.
Everyone is treated with respect.