The patient experience

Staying true to our mission means always looking at ways to improve the patient experience. In 2011, we launched Perspectives Dining, a new inpatient food service program, and transformed how we provide birthing and pediatric care services. We also added new technologies, including the minimally invasive da Vinci^® Surgical System which reduces pain and shortens recovery time.

Quality standards

Our focus on quality is present in everything we do, from our existing services to new clinics and specialty areas. In 2011, The Joint Commission, the nation's premier health care standards-setting accrediting organization, once again reaccredited St. Luke’s and St. Luke’s Home Care for achieving compliance standards.

Exceptional staff

As always, meeting our patients’ expectations and satisfying quality standards would not be possible without our amazing team. From the Bay Area Medical Clinic staff in Silver Bay, Minnesota, to the Chequamegon Clinic staff in Ashland, Wisconsin; from the nurses who care for patients at the emergency department, in the intensive care unit and in their homes, to the physical therapists who help patients regain their strength so they can rejoin their families, our staff live St. Luke’s mission every day. This is the St. Luke’s we know.

Sincerely,

John Strange
President and CEO

Dale Moe
Board Chair